SES Chicago

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Next week I will be in Chicago for the Search Engine Strategies SES conference. I will also be in Las Vegas for PubCon, most likely late on Thursday and most of Friday, but possibly also on Tuesday. If you’ll be there and want to meet, please email me.

At SES I will be appearing on two panels, please come check them out, and say hello. I’d love to heard from you! The two panels in question will be Search Marketers on Click Fraud, on Thursday morning, and User Behavior on Wednesday. The format for the panels has changed considerably from previous SES conferences.

In August I presented on User Behavior at SES San Jose. I believe each panelist had 10 to 12 minutes to present, followed by audience questions. This time, presentations are only 5 minutes long, followed by 20 minutes of moderated discussions, and then 20 minutes of audience questions. It’s going to be quite an adjustment to try and make a 5 minute presentation. I hope all of you in attendance will enjoy what I bring forward.

I’ve already laid out my presentations for the conference. Not the final versions, but the outline. For the User Behavior session, I’m thinking of spending time on two things. 1) User trends in so far as clickthrough and conversion rates from different pages within search results, and how local, images & video search behavior is different from web search; 2) language variations. I’ll also share a couple of quick tips on how to optimize a SEO or SEM campaign to succeed as Universal Search becomes the default.

On the Click Fraud panel I risk being a very presenter from the other panelists. I’ll go into some of the science around improper billings, what to look for, and how to lower the time you spend searching for undesired clicks and managing PPC customer reporting, while increasing your effectiveness at identifying the improper billings which often get labeled as click fraud.

As our firm has built PPC Assurance, and I’ve written a couple of patents on Click Fraud detection, I might also have time share some interesting insights into why a lot of the problems are not being properly dealt with.

If you are in Chicago, you’ll really enjoy the Click Fraud session. I know it’s always very well attended, and I’m excited to be there. I know you’ll walk away with lots of answers, and also a lot of questions. Please feel free to ask them. A lot of people are afraid to ask. Don’t be. It’s why we attend and speak at the conferences.

Finally, if there are some specific issues around either User Behavior or Click Fraud which you would like to see me address, please email me. I’ll attempt to include answers to questions in my presentation. These sessions are designed to be more interactive than ever. I think that’s a good thing.

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