Posts Tagged ‘marketers’

Results to the Lists and Voting Observations - Overview

August 13th, 2010 by Richard Zwicky

Are SEO’s and PPC experts more effective at driving referral traffic to a web site from Twitter than SMM specialists? That could be the conclusion based on data I’ve collected from a series of polls, so far.

A few weeks ago I started running some lists on this blog. My goal was to thank so many great contributors for posting relevant and useful information which would be useful to anyone engaged in online marketing. Some people are established, and well known. There were five lists SEO, PPC, SMM, Links, and Cross-Channel (meaning they fit in 2+ categories).

I’ve known many of these people for years, since before I started Eightfold Logic. I used a vote driven format, because I know polls always draw attention, but also because I thought their might be some interesting data to report. After a couple of system crashes, I’ve finally completed compiling the data and expect to begin publishing the results next week.

While I’ll publish the detailed lists later, I wanted to share out some interesting summary data in the meantime, and get your thoughts and input on a surprising result. Perhaps most interestingly to me: why is it that tweets by SMM specialists in support of the list of Social Marketers generated the lowest click through rates?

This first chart shows how many unique individuals posted, or reposted, a link on Twitter promoting each channel’s list. As you can see, the greatest volume of unique activity was for the Cross Channel and SEO lists. This total is not the number of tweets, but rather the number of unique individual who tweeted about the lists, and used Bit.ly for url shortening purposes. I selected just the bit.ly tweets as it’s simple to track.

This is where it gets interesting. Despite the unique activity levels for the SMM and PPC lists, the Social Marketer’s self-promotions drew the lowest average number of referrals per tweet. Could it be that SEO’s and PPC’s are the most effective Tweeters?

I’d love to hear your comments and thoughts as to why this is.

As for the raw numbers for these graphs:


SEO PPC SMM Links Cross Channel
# of names on poll 29 26 24 32 42
# of unique Twitter posters (who used Bit.ly) 42 24 22 27 49
Average # of referrals per tweet 13.7 13.5 5.9 12.0 10.1

Details of each list’s results next week.

Thanks to everyone who participated!

Richard - @rzwicky



Observations from the Receiving End - Surprising Results in Poll Lists

August 4th, 2010 by Richard Zwicky


It’s been quite interesting watching the response to the lists about online marketers that I started published two weeks ago. . There have been over 3,000 voter submissions in the last week. That’s a lot more than I ever expected. Additionally, I’ve received many text messages, voicemails, DM’s, blog comments, and emails with suggestions of who else could be included on the lists; I appreciate all these notes.

Some people also chose to send me their own names for inclusion. One person appears to have submitted their name for inclusion ~50 times! Fortunately for you, I’m not publishing your name, but if you’re reading this, you know who you are. You’re claiming to be an Internet Marketer of some skill: Do you honestly not know that it’s easy to determine if traffic repeatedly originates from the same places or computers?

Other than the notes from a couple of manic individuals repeatedly suggesting themselves, lots of people sent me some great suggestions. I’ve been trying to follow-up on them by reading things by and about these contributors. There are some valuable resources I’m discovering, or re-discovering. Thank-you! Some of the useful suggestions are found in the blog comments of the appropriate posts.

The suggestions I’ve received go to the point of the series. It’s not been about who gets the most votes, but, that said, I will publish lists thereof. The attention seeking has been for all these valuable contributors whom I wanted to recognize via this forum. Some of the people on the lists are already well known, and justifiably so. Others are not well known yet, but they provide great information about different facets of online marketing, and should be a resource that anyone with any level of interest in the space can turn to for insights.

I do appreciate all the attention that these lists have generated, and hope that people will share the results widely – that only goes to accomplish the goal of providing these people recognition.

As for the voting; it’s been really interesting to see whose inputs are heavily valued, despite their not being common industry names. It’s also been extremely interesting to observe which channels have been driving the most traffic via social media, and other sources, as well as observing which channel’s traffic has the best user behavior once they visit the site. I’ll likely have a few posts coming out reporting on user behavior trends. Quite interesting really! For instance, as it stands right now, the day of the social media experts tweets drove the lowest RT and clickthrough activity per post or mention. Perhaps that’ll change before the lists close…

Finally, there have been two individuals who received no votes. (Bet you want to know who, eh?) I was shocked at who they were, and presume it’s because their communities did not overlap as heavily with the search or social marketplace community represented here. Hopefully they’ll learn about these lists before I close them.

In the meantime, if you haven’t checked out the lists of great contributors (or voted), please do so now at:

Search Engine Optimization Professionals
Pay-Per-Click Marketing Experts
Social Media Marketing Specialists
Link Building Masters
Amazing Cross-Channel Online Marketing Contributors

I’ll hopefully start publishing results next week.

Richard / @rzwicky


List of Amazing Cross Channel Contributors

July 28th, 2010 by Richard Zwicky

Over the last few days I’ve been publishing lists of people I read or whose online marketing comments I find useful / interesting.  I hope you’ll add all these individuals to your bookmark list of people to turn to when you need advice across various search and online marketing disciplines. 

The challenge with putting together any of these lists is to make sure that you don’t forget anyone.  I have missed some along the way, and once I realized the error I added them to the appropriate list after publication.

There’s also some great contributors I wanted to note who write scant amounts themselves, but rather highlight great resources for others to read. Finally, there are some individuals who mainly contribute via public speaking engagements; they’re perhaps the most difficult to reference, as it’s hard for non-attendees to understand the context of the contributions.

On each of the earlier lists, I’ve had comments from people about why “XYZ” wasn’t on the list.  In some cases it was an obvious error, in others, it’s because they fit on so many lists that I was saving them for this final one. The most obvious name in this category was Danny Sullivan. As I wrote in my first post, he really should be on everyone’s reading list!  He contributes across so many areas, I could have included him throughout, so instead of listing him five times, I saved him for this list.

Today’s final list in this series is about amazing cross-channel contributors; I’ve tried to include mostly people who didn’t fit the other lists. Being on any of these lists reflects a very broad range of contributions to the industry.  This list in particular is of people who have made contributions spanning multiple areas of online marketing.  These people write authoritatively, OR, they provide commentary about areas of interest and point their listeners or readers in the direction of great, meaningful content.  In the latter case, they’re like great filters for all of us, pointing people to the essential nuggets they should keep track of, but sometimes miss.

As this is the last list in the series, I’ll be closing voting on all the lists within a week, and then getting around to publishing some interesting results, with links to the places to find the best contributor’s content.

If you have any questions, feel free to email me: Richard Zwicky - zwicky@, tweet me @rzwicky, or leave a comment below.

If you’ve missed them, please read further down the blog for the prior lists of great online marketing contributors across SEO, PPC, SMM, and link-building!

Thanks again for participating!

Richard Zwicky


Whose Advice Works Best for Link Building?

July 27th, 2010 by Richard Zwicky

Over the last four work days, I’ve been publishing lists of people, broken out by online marketing disciplines.  These are individuals whose writings or commentaries I recommend that people should read to keep abreast of the industry.  I’ve broken them into areas of expertise as I saw fit - SEO thought-leaders, PPC experts, and strategic and tactical SMM thinkers.  I have two more groups I want to reference in this series: 1) Link-Building masters, and; 2) Cross-Channel contributors. Then I will start compiling the data for publication.

Today, it’s the link-builder’s turn.  These are all people I’ve read, and whose work I recommend you look at for link-building advice.  Some is tactical, some strategic, but it all has its place.  Presuming you already look at some, I’d like to know which 5 are the ones you reference the most often?

If you haven’t looked at the earlier lists, I’d suggest you look at them now.  For the Search Engine Optimization Experts list: SEO; For the list of PPC Experts, PPC; and for the list of top Social Media Marketers, SMM.


The Launch of Linker - SEO’s Version of Matchmaking

July 6th, 2010 by Richard Zwicky

Ten days ago, after a long period of development followed by extensive testing during our Beta period, Linker has been launched to the public for anyone to sign up.

In the early days of the Internet, before the search engines came along, navigation was driven by links which allowed people to jump from one place (document) to another.  People used hyperlinks as authors use footnotes in reference texts.  The purpose of the links were to provide citations, and to advise readers of other valuable resources which they ought to consult.

When the Internet began to become popular with the masses, marketers started using links as a means of traffic acquisition. I did this type of link building as far back in the mid 1990’s “Before Google” for my own businesses.   This marketing trend was actually followed by, not preceded by the search engines recognizing the value of links, and embedding a weighting value for links into their algorithms.  Of course, at first the search engine did things differently, valuing any old link as a positive score.  When this link recognition system was discovered as a performance score value in search results, it was unsurprising that some marketers saw the opportunity and took advantage of it.   What is surprising is how far away from the fundamental reasons for link building the noise in the marketplace has taken this strategy, especially in light of how strongly the search engines have driven away from volume.  Their mantra could be qualified as back to the future in regards to link values.

The reality is high value links matter. Period. A high quality link is one which readers will find of value.  Generally, these links are found within the body content of a document and the link points out to content on another page or site which is relevant to your content.  Your link is adding perspective for your readers, and also helping build both your sites’ authority in the search results.

Finding great resources to link to is not easy however.  There’s so much content, how do you know which are the best resources, and the ones which are the most relevant to you and your readers?  Just as importantly, how do you get in contact with representatives of the right sites which are the appropriate matches for yours?  This was the challenge I used to face as an online marketer, and the manual process I was explaining internally when we came up with the idea behind Linker.

I’ll be starting a series of posts shortly around the philosophy behind the Linker product, and how it came to be.  The reality is, no one likes to get all those spammy “link to me” emails that flood our email inboxes. They really are useless Junk.  Links from, or to these low value, low relevance domains won’t add to your site’s user experience, or add any value to your business in terms of visibility in the search engines.  That said, everyone with any online marketing knowledge recognizes that link building is a formidable tool in any good marketing campaign. The point everyone needs to focus on is that good quality, relevant link-building improves the user experience of your web site, and at the same time also drives traffic via search engines and direct referrals.  Addressing this need is why we built Linker, a context and relevance driven introduction system which people have labeled a dating service for online marketers.


SEO is Not Bullshit

May 5th, 2010 by Richard Zwicky

Unfortunately for some, it can seem to be when you put your trust in the wrong hands. On Monday, (May 2, 2010), a well-known SEO - Rae Hoffman, also known as sugarrae, wrote an excellent piece demolishing a poorly informed “insights into SEO” type article about why Big Brands don’t Rank. I’m not going to dive into the details of that article; if you haven’t already done so, you can read it for yourself (and make sure to read Rae’s as well to understand how off base it was).

The point is bad SEO analysis and advice continues to plague online marketing, and unfortunately some of the bad advice sometimes comes from individuals or firms that could be considered authorities. Bad advice of the kind published in the Big Brands article on Monday immediately undermines credibility of quality SEO, and makes all businesses more skeptical and cautious about investing in this area of online marketing.

The reality is, proper SEO is not bullshit. It’s not witchcraft, and great SEO’s don’t really practice their dark art doing things to web pages and web sites that are beyond the scope of anyone without years of insights and training. I know tons of great SEO’s who don’t have years of experience, and some great SEO’s who have operated under the radar, unrecognized for years. There’s also some well known individuals associated with the industry who are not great SEO’s, but they are great marketers. The reality is:

  • Great SEO’s don’t care about just driving traffic; they work to drive up conversions, or increase branding.
  • Great SEO is not just about the html on the page, it’s also about off-page (links), and the on-page content which drives conversions or awareness.
  • Great SEO is not an IT project; it’s customer acquisition, branding and sales. Why does marketing let it be shoved into the status of an IT project? That’s a warning sign of a company that doesn’t understand the value of marketing online.
  • Great SEO is a component of Online Marketing. Just like PPC, social, links, display, email, and even your own web site.
  • Most great SEO’s won’t provide a 5-minute analysis that will solve all your site’s issues. Your site is likely far too messed up for a 5-minute solution!
  • Great SEO is not a one-off job. Anyone who tries to tell you otherwise is not credible.
  • Many great SEO’s won’t be found on “Top Ten” lists. Not because they’re not qualified, but because they don’t market themselves that way, and generally, they are too busy. (Plus most top ten lists are just linkbait)
  • A lot of great marketers write “Top Ten” lists: They want attention because it drives customer acquisition. Aaron Wall recently published a “Top Ten SEO’s” list, and lots of people blogged and tweeted about it, arguing about who was, and wasn’t on the list. The point was it drove lots of attention and traffic to Aaron’s site, which is what he set out to achieve. Great online marketing, and SEO for “Top Ten SEO’s”!

I could write out / share a lot of information and details around each of these points about great SEO, but there’s not much point. There are lots of great articles filled with very useful information published about SEO each day. Even better, there are great SEO’s out there who can provide you credible insights to act upon, and who can help your entire marketing strategy become much more effective.

Bad SEO, and poor quality advice is trouble. It’s trouble for everyone associated to online marketing, because bad advice and experiences makes companies gun-shy about investing again. When companies pull out of SEO they do so not because the channel doesn’t work, but because their implementation was badly done. When you pull out of SEO, you’re undermining yourself and marketing your business without a strong foundation. SEO is about more than just html, it’s about conversion optimization, site architecture, and optimizing the user experience: it’s sales and it’s marketing. Get rid of all that, and you’ve just thrown most of your business potential out the window.

You might wonder: what do I know? Well, After having spent over 10 years in this industry, I’ve had the chance to see, hear, and observe a heck of a lot. I’m lucky enough to be invited to speak at a lot of conferences worldwide, not because I’m always the most exciting speaker, but because I have relevant information and a lot of experience. I earned that experience doing online marketing for B2B sites with less than 100 search referrals / month (to start), and B2C ones with over 750,000 search referrals / day, and more importantly: thousands of conversions per day, (when I was done).

So what do I know? Maybe not much. But I do know this: SEO is NOT Bullshit.


What Page in the Search Results do People Click On?

December 3rd, 2009 by Richard Zwicky

What page in the search results do people click on, and depending on that, how many pageviews should you expect, and how long will they spend on your site?

Last year, I made a post on this blog about how deep in the search results do people actually go before they clicked through on a result. At that point I found that the percentage of traffic from page one of the search engine results pages (SERPs) was increasing over time. I finally had an opportunity to revisit that data, and decided to augment the data with two additional pieces of very valuable information to web marketers:

  • Do visitors from page 1 in the SERPs spend more time on websites?
  • Do visitors from page 1 in the SERPs view more pages on websites?

I’m going to post that information in separate posts, hopefully over the next few days. I’ll also be posting information showing how visitors using different browsers spend differing time on site, and don’t all view the same number of web pages. Time permitting, I’ll also post how that’s true of visitors from different search engines, and dependent on the number of keywords they use in queries. For example if someone visits your site from a search engine and they used just one keyword to search, will they spend more time and view more pages than someone who used two keywords?

First off, the information about how your placement within the search results pages affects your visitor counts. The percentage of traffic from page one in the SERPs has continued to grow steadily, to the point now that if your website is not listed on page one of the search results, your business may as well be invisible. Remember, it’s not that you need to be found on page 1 for your brand name, although that’s useful, you absolutely need to be found on page 1 of the SERPs for terms which your customers are using to find your type of service / product / information.

What page in the search results do visitors visit your site from?
Please note there’s a gap in months, historical data is there to show the trend.

From this graphic, it’s obvious to anyone that if you’re not on page 1 in the search results, you won’t see much traffic. There’s still value to page 2, but it’s an ever shrinking fraction of page one referral traffic.

Of course, the data for the table is included here:

2007-04 2007-05 2007-06 2007-07 2007-08 2007-09
Page 1
85.50% 86.03% 87.18% 87.79% 88.07% 88.40%
Page 2
7.61% 7.52% 6.90% 6.52% 6.47% 6.44%
Page 3
2.84% 2.71% 2.48% 2.35% 2.28% 2.21%
Page 4
1.30% 1.19% 1.09% 1.04% 1.00% 0.92%
Page 5
0.82% 0.75% 0.69% 0.66% 0.64% 0.58%
2007-10 2007-11 2007-12 2008-01 2008-02 2008-03
Page 1
88.42% 88.47% 88.81% 88.90% 88.78% 89.71%
Page 2
6.47% 6.44% 6.23% 6.19% 6.39% 5.93%
Page 3
2.20% 2.16% 2.05% 2.06% 2.04% 1.85%
Page 4
0.92% 0.91% 0.89% 0.88% 0.87% 0.78%
Page 5
0.57% 0.57% 0.55% 0.55% 0.54% 0.46%
2009-10 2009-11
Page 1
95.24% 95.80%
Page 2
2.75% 2.44%
Page 3
0.86% 0.75%
Page 4
0.39% 0.34%
Page 5
0.22% 0.20%

Enquisite collects data from a network of web sites distributed globally. The data used in this reports represents web sites distributed globally, and reflects click through activity data.


Mobile Browser Market Share Data

November 18th, 2009 by Richard Zwicky

As promised to lots of people last week at Pubcon, and to Mike Grehan over at SES, I’m going to start posting even more varied data.

A frequent request from and for search marketers is insight into the mobile browser market. While still tiny in relation to general web traffic when considered from the search perspective, the growing adoption of devices built with web browsing in mind make these numbers are worth watching. I suspect that as iPhones & Android devices become even more ubiquitous, these numbers will continue to grow. Most remarkably, if Blackberry built a better web interface / UI into their devices, I suspect their share would more accurately reflect their general market share for devices in use.

I’ve prepared two charts: one which includes all the mobile browsers; and one with the iPhone removed. The reason is simple - the iPhone is so dominant that it’s impossible to see market share changes for the others without excluding it. This is very much like Google’s overwhelming marketshare dominance in search.

With the iPhone’s market share displayed, it’s hard to make out any of the competitors:

Without the iPhone’s market share displayed, it’s much easier to see the trends starting to emerge:

The obvious insights that I spied immediately were:

1) Android outperforms Blackberry even thought their install base is tiny by contrast.
2) Android’s numbers will be very interesting to watch with Verizon’s big push on their devices.
3) Windows Mobile numbers are horrible! By the time MSFT catches up on search, they’ll realize that they’ve lost their dominant position for being the interface to the web! (IE, mobile etc…)
4) Look at the Palm Pre! For a phone which T-Mobile didn’t really do a great job pushing, their lead on Microsoft is astounding. (yes, I’ve asked for those numbers to be double-checked).
5) Every one of these browsers is growing strongly and steadily. It’s a great sign for the future of mobile marketing!

What are your thoughts?

The raw data for those who prefer the numbers, not the graphics:

iPhone Android Blackberry Palm Pre Win Mobile
July 31 0.448% 0.038% 0.026% 0.008% 0.005%
Aug 31 0.591% 0.045% 0.033% 0.012% 0.007%
Sept 30 0.583% 0.043% 0.041% 0.012% 0.007%
Oct 31 0.663% 0.049% 0.044% 0.016% 0.008%

Enquisite collects data from a network of web sites distributed globally. The data used in this reports represents web sites distributed globally, accessed by browsers located in the U.S.

With mobile browsing in particular, I suspect there’s a higher level of incidence than even of browsers who look up information, but never click through to any destination web site, leaving the search engine / resource of choice being the information portal.

Yes, Google is unquestionably a portal when mobile is considered.